This AudioCodes SmartTAP 360° training course is designed to provide engineers with experience in installing, configuring, maintaining, and troubleshooting AudioCodes SmartTap 360° Servers.
By attending AudioCodes SmartTAP 360° workshop, delegates will learn to:
- Identify SmartTAP Benefits and Features
- Understand the Integrations and Deployments
- Understand Licensing
- Implement key points
- Describe Hardware and Software Requirements
- Describe SmartTAP Core Components Overview & Pre-requisites
- Understand SmartTap Installation Wizard
- Understand SIPRec Solution Installation
- Understand Skype For Business Solution Installation
- Identify Cumulative Updates
- Understand Upgrades
- Practice Tools and Troubleshooting
- Practice SmartTAP Administration User Interface
- Understand OVOC Integration
- Describe Microsoft Teams Integration using Teams BOT
- PSTN protocols and knowledge of analog and digital telephony systems
- VoIP and SIP network architecture
- Understanding of SIP control protocol signaling stacks
- IP networking
- Microsoft Background is preferred