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EncartaLabs

Avaya IP Office Platform - Advanced Configuration Application

( Duration: 3 Days )

In Avaya IP Office Platform - Advanced Configuration Application training course, you will gain the skills needed to install, administer, and manage the implementation of an IP Office customer solution. You will also learn customizing and maintaining the IP Office system and using the IP Office advanced applications.

By attending Avaya IP Office Platform - Advanced Configuration Application workshop, delegates will learn:

  • System security and different access levels
  • System alarms
  • Monitoring and analysis methods using the System Status Application, Monitor, and DTE port
  • Using IPOSS and SSL_VPN
  • LAN and gatekeeper settings
  • IP and voice networking set up
  • Dial in and remote access
  • Creation and design of a small community network (SCN)
  • Mobility and Remote Worker configuration including support for Remote SIP Clients
  • Creation of a Voicemail Pro call flow using IVR and Text To Speech actions
  • How to install TAPI
  • Configuration of Voicemail Pro for Unified Messaging System (UMS)
  • Configuration of IMAP services and Exchange for Voicemail Pro
  • The installation and configuration of Contact Recorder
  • Configuration of Contact Store and recording calls
  • Meshed Networking using IP Office SCN
  • Configuration of centralized, distributed, and backup Voicemail Pro

COURSE AGENDA

1

Avaya IP Office Trouble Shooting

  • Security Administration
  • System Alarms
  • System Status Application
  • Monitoring
  • DTE and Reset
2

Best Practices

  • Best Practices
  • Global Support Calls
  • SSL-VPN
  • IPOSS
3

Voicemail Pro Advanced Functions

  • Text to Speech
  • Database and IVR
  • Voicemail Campaigns
4

Web Services

  • UMS
  • IMAP Services
  • Exchange 2007
  • Avaya Call Recorder
  • Contact Store
5

IP and Voice Networking

  • LAN and Gatekeeper
  • IP and Voice Networking
  • Dial in and Remote Access
  • Small Community Network
  • Remote Worker Support for SIP Clients
  • Mobility and Remote Worker
6

Voicemail Pro in a Small Community Network

  • Meshed Networking with IPO
  • Centralized Voicemail Pro
  • Distributed Voicemail Pro

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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