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EncartaLabs

Avaya Session Border Controller - Implement and Support

( Duration: 3 Days )

In Avaya Session Border Controller - Implement & Support training course, you will learn to install, administer, and maintain Avaya Session Border Controller Enterprise (Avaya SBCE). Through lecture and hands-on labs, you will successfully install the SBCE, support Session Initiation Protocol (SIP) trunking, and administer remote SIP telephone users. In addition, you will perform packet captures, call traces, fault isolation activities, and other maintenance related tasks on the SBCE.

By attending Avaya Session Border Controller - Implement & Support workshop, delegates will learn:

  • Session Border Controller (SBC) functionality in SIP telephony configurations
  • Where and how the SBC is used in Avaya configurations
  • Security threats common to all VoIP systems
  • Direct VoIP media security threats
  • Examples of VoIP media attacks
  • Security solutions that the SBC provides
  • SBC evolution and software compatibility
  • Offerings and the configurations in which they are deployed
  • Required pre-installation tasks necessary for the standalone SBC
  • Hardware needed for the standalone SBCE installation
  • Tasks necessary for installing the SBCE
  • Tasks necessary for configuring the SBCE
  • Required pre-installation tasks necessary for the HA SBCE
  • Hardware needed for a high availability SBCE installation
  • Perform the tasks necessary for installing and configuring SBCs and the Element Management System (EMS)
  • Perform the tasks necessary for configuring the servers for high availability
  • Prerequisite conditions necessary for SIP trunking
  • Pre-installation procedures for SIP trunking
  • SIP trunking configuration
  • Test the SIP trunking configuration
  • Signaling manipulation
  • Capability negotiation
  • Shared control
  • Prerequisite conditions and procedures for mobile workspace implementation
  • Configure the SBC for secured mobile workspace
  • Test the mobile workspace configuration
  • Configure the SBC for presence and instant messaging (IM)
  • Validate the presence and IM configuration
  • Plan the implementation of the IP Office and SBC
  • Procedures used to configure the IP Office to integrate with the SBC
  • Configure IP Office SSL/VPN NAPT for SBC
  • Troubleshoot IP Office SSL/VPN errors
  • Perform common SBC monitoring and maintenance activities
  • Common SBC failure scenarios
  • Available troubleshooting tools
  • Commonly used SBC monitoring and maintenance tools and resources.
  • Perform troubleshooting procedures to isolate fault conditions
  • Documentation, resources, application notes, and the DevConnect site and the benefit of using those resources

The Avaya Session Border Controller - Implement & Support class is ideal for:

  • Avaya associates, partners, resellers, and customers

COURSE AGENDA

1

Session Border Controller Overview

  • What is a Session Border Controller
2

SBC Design and Function

  • SBC in the Avaya Enterprise
  • VoIP Security Issues
  • The SBC Security Solution
3

The Avaya SBC Offer

  • The SBC Software Offer
  • Supported Hardware - SA and HA
4

SBC Standalone Installation

  • Planning the Standalone Implementation
  • Installing the Standalone SBC
  • Standalone Cabling - Portwell
  • Standalone Cabling - Dell
5

SBC High Availability Installation

  • Planning the High Availability Implementation
  • Installing the High Availability SBC
  • High Availability Cabling
6

Configure SIP Trunking

  • Configure the SBC for SIP Trunking
  • Tracing Tools
7

SBC Feature Applications (documentation only)

  • Signaling Manipulation
  • Capability Negotiation
  • Shared Control
  • Multi-SM
8

Mobile Workspace

  • Configuring the SBC for Mobile Workspace
  • IM and Presence Integration
9

IP Office Implementation

  • Planning the IP Office Implementation
  • Integrating the Avaya SBC with IP Office
  • SSL/VPN Configuration for the IP Office Implementation
10

Maintenance, Troubleshooting, and Other Resources

  • Monitoring
  • Troubleshooting
  • Documentation
  • Application Notes

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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