Whether one is looking for resources, negotiating with a customer, or dealing with conflict, being a skilled negotiator makes us more effective. In Negotiation Skills training course, one will practice the skills of negotiation and receive feedback to help them improve their performance.
Delegates will learn about the types of negotiation and different styles that they can use during negotiations. They will learn to determine their individual negotiation style and how to adapt to situations for more successful negotiations. Delegates will also gain an understanding of competitive and collaborative negotiation and learn how to recognize each.
By attending this Negotiation Skills workshop, delegates will learn to:
- Understand the different techniques of Negotiations
- Conduct principled negotiations that result in wise agreements
- Devise & formulate communication strategies to effectively handle Objections on various situations
- Develop a confident negotiating style to deflect tough tactics hence facilitating to identify and arrive at a common ground
- Apply practical psychology principles to stay calm, collective and assertive to negotiate effectively
- PPT Presentation - Interactive Session
- Activity / Role Play
- Fun Based Learning
This Negotiation Skills class is intended for anyone involved in negotiations with internal or external customers