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EncartaLabs

Emotional Intelligence (EQ)

( Duration: 3 Days )

Emotional Intelligence is the emotional, personal and social aspects of your intelligence. It is your common sense, your people skills and your psychological well being. It consists of skills that can improve through learning and experience, unlike personality traits, which tend to remain fairly constant. Being smart (IQ) may get you in the door, but emotional intelligence (EQ) is the key to your success. Your EQ has a profound effect on your performance and relationships, and its impact spreads throughout the working environment. Emotional intelligence involves:

  • Emotional awareness and control
  • Good people skills
  • Flexibility and adaptability
  • Stress tolerance
  • Maintaining a positive outlook

Emotional intelligence can improve through learning and experience, which will positively affect every aspect of your life. This Emotional intelligence training course provides the opportunity to gain self-awareness and to establish a personal improvement plan.

At the end of Emotional intelligence workshop, delegates will learn:

  • Self Awareness - Know Yourself
  • Self Awareness - Choose Yourself
  • Self Awareness - Give Yourself
  • Personal Leadership
  • Emotional Connection
  • Emotional Management
  • Development of Emotional Intelligence through Key Skills

  • PPT Presentation - Interactive Session
  • Case Studies
  • Stories
  • Video Sessions
  • Activity / Group Work
  • Games and Fun Based Learning

COURSE AGENDA

1

Establishing a common definition of EQ

  • EQ - a measure of one's emotional intelligence
  • Exploring intelligence as a multi-dimensional model
2

The benefits of EQ in the workplace

  • Assessing your individual EQ baseline
  • Applying EQ to become a more authentic leader
3

Expanding self-awareness

  • Balancing your brain's internal Advisors: Emotional, Rational, Intuitive and Instinctual
  • The impact of head, heart and guts on behavior
  • 10 self-awareness strategies
4

The value of the EQ Competency Model

  • Evaluating a proven emotional competency model
  • The core competencies: self-awareness, self-management, social awareness and relationship management
5

Appraising and interpreting your EQ

  • Outlining your personal profile
  • Determining your strengths and areas for development
6

Recognizing and affirming your emotions

  • Benefiting from being honest and open with yourself
  • Expanding your behavioral repertoire for personal effectiveness
  • Emphasizing the importance of personal congruency
  • Increasing the range of your emotional vocabulary
7

Developing personal authenticity

  • Demonstrating authentic leadership through your actions
  • Balancing personal effectiveness through greater control and flexibility of your emotional responses
8

Applying EQ best practices

  • Differentiating between managers and leaders
  • Gaining insight into your leadership courage
  • Consciously thinking as a leader
9

Taking control of your negative self-talk

  • 10 self-management strategies
  • Banishing self-disempowering words
  • Reframing ineffective language
  • Disputing unhelpful thought processes
10

Reading the emotional landscape

  • Recognizing and valuing the emotions of others
  • Expressing authentic thoughts and feelings
  • Reflecting and paraphrasing for effective listening
11

Creating a productive team environment

  • Practicing self-disclosure to improve relationships
  • Applying the Johari Window framework
  • Leveraging active listening techniques
  • Responding thoughtfully to difficult people
12

Facilitating effective communication

  • Applying strategies for managing relationships
  • Creating a positive emotional landscape
  • Creating a positive emotional landscape
  • Matching your words with your body language
13

Building strong teamwork

  • Establishing group norms that bring out the best in teams
  • Constructively managing your workplace anger
  • Facilitating emotional honesty and trust
14

Balancing individual team member roles

  • Handling strong emotional reactions
  • Motivating others through authentic leadership
  • Fostering employee engagement and morale
15

Practicing emotionally intelligent leadership

  • Creating the climate for performance excellence
  • Acting on personal insights and breakthroughs
  • Adopting effective leadership behaviors and attitudes
  • Exemplifying emotional self-control
  • Moving forward with your EQ plan

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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