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EncartaLabs

Symantec Data Center Security Server Advanced Diagnostics and Troubleshooting

( Duration: 2 Days )

This Symantec Data Center Security Server - Advanced Diagnostics and Troubleshooting training course is designed for the IT security management professional tasked with troubleshooting Data Center Security Server Advanced (SDCSSA). You will learn to troubleshoot the SDCSSA server, UMC, and agent core components. You will also learn to identify services, examine configuration files, interpret log files and use that information for diagnosis and troubleshooting.

By attending Symantec Data Center Security Server - Advanced Diagnostics and Troubleshooting workshop, delegates will learn to:

  • Identify the process flow between all DCSSA components
  • Troubleshoot and change Management server and Unified Management Console (UMC) configurations
  • Solve agent issues with special emphasis placed on communication, certificate issues, and agents or agent status not displaying in UMC
  • Tune and troubleshoot policies on Windows and Linux/Unix agents
  • Research and solve Server and Agent installation and upgrade issues

  • Attend a training on Symantec Data Security Sever Advanced - Administration or have one year of day-to-day experience maintaining an SDCSSA environment, which includes basic troubleshooting.

The Symantec Data Center Security Server - Advanced Diagnostics and Troubleshooting class is ideal for:

  • Network managers, systems administrators, client security administrators, systems professionals, and consultants who are charged with the troubleshooting, and day-to-day management of SDCSSA in a variety of network environments, and who are responsible for troubleshooting and tuning the performance of this product in an enterprise environment.

COURSE AGENDA

1

Examining the SDCSSA Architecture and Components

  • Describing the SDCSSA architecture
  • Describing each component’s role
  • Describing how components interact when performing common tasks
  • Isolating SDCSSA components to troubleshoot
2

Troubleshooting the Management Server

  • Identify Management server core components and their roles
  • Examine services and dependencies
  • Identify and examine logs
  • Identify and examine configuration, communication, and certificate issues
  • Diagnose and troubleshoot management server changes
3

Troubleshooting Management and UMC Consoles

  • Identify core components
  • Examine services and dependencies
  • Research authentication issues
  • Identify, examine, and troubleshoot configuration, communication, and certificate issues
  • Examine the applying policy process
4

Troubleshooting SDCSSA Agents

  • Identify and examine core components for Windows, Unix, and Linux agents
  • Examine services, dependencies, and logs
  • Diagnose and troubleshoot agent communication
  • Analyze how the agent applies a policy
  • Troubleshoot agent issues
5

Troubleshooting Prevention and Detection Policies

  • Examine Prevention policy components
  • Examine policy logs (local)
  • Troubleshooting Prevention policies
  • Examine Detection policy components
  • Troubleshoot Detection policies
  • Manage events
  • Tune policies
6

Troubleshooting Installations and Upgrades

  • Locate installation and upgrade information
  • Troubleshoot Management server installation and upgrades
  • Troubleshoot Management Console installation and upgrades
  • Troubleshoot Windows, Linux, and Unix Agent installation and upgrades

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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