This BeyondTrust Remote Support for Administrators training course is ideal for administrators and support managers who want to learn on how to configure and extend BeyondTrust for your unique environment. During the course, you will learn to efficiently administer and configure BeyondTrust on an ongoing basis.
By attending BeyondTrust Remote Support for Administrators workshop, delegates will learn to:
- Configure the Appliance – learn how to configure Remote Support in the network, including: software installation, defining email alerts, and saving site backups
- Establishing Security Policies – set site-wide security options, define local users, create group policies, and add users and support teams through existing directory services, such as Active Directory
- Enabling Support Options – learn about representative and customer-initiated support options. Configure Bomgar Buttons, Canned Scripts, Special Actions, collaboration, Jump technology, and public portals for deployment
The BeyondTrust Remote Support for Administrators class is ideal for:
- Administrators and support managers who want to learn how to configure and extend BeyondTrust for your unique environment.