By attending SAP CRM - Interaction Center WebClient training course, you will learn:
- Interaction Center WebClient (IC WebClient) specific processes as well as IC WebClient specific functions and corresponding customizing settings.
- Attend a training on SAP CRM - Overview or equivalent practical experience
- Attend a training on SAP CRM - User Interface or equivalent practical experience
This SAP CRM - Interaction Center WebClient workshop is ideal for:
- Members of project teams who are involved in implementing the SAP CRM Interaction Center WebClient
- SAP consultants and partners
- Customers who work with the SAP CRM Interaction Center WebClient