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EncartaLabs

SAP S/4HANA Service - Service Processing

( Duration: 3 Days )

This SAP S/4HANA Service - Service Processing training course provides skills to configure the most important business processes in SAP S/4HANA Service. The configuration for both and on-site service process and an in-house repair process is explained. Service contract configuration is also covered. The integration with Controlling, the Cross-Application Time Sheet (CATS) and integration with Logistics in SAP S/4HANA is also discussed.

By attending SAP S/4HANA Service - Service Processing workshop, delegates will learn to:

  • Configure organizational structure elements and service products for SAP S/4HANA Service
  • Perform general configuration of service processes in SAP S/4HANA Service
  • Configure an on-site service process in SAP S/4HANA Service
  • Configure an in-house repair process in SAP S/4HANA Service
  • Configure service contracts in SAP S/4HANA Service

  • Basic knowledge of SAP S/4HANA Service

The SAP S/4HANA Service - Service Processing class is ideal for:

  • Application Consultants
  • Business Process Owners / Team Leads / Power Users
  • Help Desk/CoE Support

COURSE AGENDA

1

Service Processing in SAP S/4HANA - Overview and Process Steps

  • Executing a Service Process in SAP S/4HANA
2

Configuring Organizational Structure Elements and Service Products

  • Configuring Organizational Structure Elements for SAP S/4HANA Service
  • Configuring Service Products
3

General Configuration of Service Processes

  • Configuring a Transaction Type
  • Configuring an Item Category
  • Configuring Item Category Determination
  • Copying Control for Business Transactions
  • Configuring the Integration with Controlling
  • Configuring the Integration with the Cross-Application Time Sheet (CATS)
  • Configuring Pricing for Service Transactions
  • Other Basic Settings for Business Transactions
4

Configuring an On-site Service Process

  • Settings for Service Requests
  • Settings for Service Order Quotations and Service Orders
  • Settings for Service Confirmations and Service Billing
  • Test the New Configuration in the System
5

Configuring In-House Repair

  • In-House Repair Processing
  • In-House Repair Customizing
6

Configuring Service Contracts

  • Configuring Service Contracts

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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