This SAP S/4HANA - Business Processes in Sales training course, you will learn about the fundamental business processes in SAP S/4HANA Sales. In addition, you will learn how to perform the most important functions in the sales process chain, from presales to customer payment, in the SAP S/4HANA system. The areas of materials management, manufacturing (make-to-order process), and financial accounting from the perspective of sales are also touched on.
By attending SAP S/4HANA - Business Processes in Sales workshop, delegates will learn to:
- Navigate in SAP S/4HANA using the SAP Fiori Launchpad
- Maintain master data for sales processes
- Execute sales processes
- Describe features that are relevant during the process (e.g. availability check)
- Handle customer complaints
- Utilize reporting functions in sales
- Basic business knowledge of processes in sales
The SAP S/4HANA - Business Processes in Sales class is ideal for:
- Application Consultants
- Business Process Owners / Team Leads / Power Users
- Program / Project Managers
- Users