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EncartaLabs

Siebel Technical Foundations

( Duration: 3 Days )

The Siebel Technical Foundations training course is designed to introduce to Siebel technical principles and provides information that’s essential to technical team members.

By attending Siebel Technical Foundations workshop, delegates will learn to:

  • Navigate Siebel applications
  • Create, maintain, and query data
  • Describe access control
  • Identify the role of each piece of the Siebel architecture
  • Identify the various Siebel clients
  • Run server jobs
  • Identify object types and their relationships
  • Use Siebel Tools to examine object definitions
  • Inspect and test business services and workflows
  • Administer and test a Siebel web service
  • Administer list of values

This Siebel Technical Foundations class is ideal for:

  • Administrators
  • Implementers
  • Systems Administrators

COURSE AGENDA

1

Siebel Applications

  • Customer Relationship Management (CRM)
  • Common Entities
  • Customization
  • Siebel Bookshelf and documentation
2

Navigation

  • Applets, Views, and Screens
  • Drilldowns
3

Data Manipulation

  • Create, modify, and delete records
  • Use picklists and multi-value groups (MVGs)
4

Queries

  • Create and save queries
  • Use predefined queries
5

Access Control and Security

  • Responsibilities, positions, divisions, and organizations
  • Catalogs, categories, and access groups
  • Security
6

Architecture

  • Siebel Enterprise and Siebel Server
  • Gateway Name Server
  • Component Groups and Components
  • Database Server
  • Siebel Web Server Extension (SWSE)
  • File System
7

Clients

  • Web Client: high interactivity and standard interactivity
  • Mobile Web Client
  • Developer Web Client
  • Open UI Client
  • Datasources and configuration files
8

Server Manager

  • Server Management screens
  • Jobs
  • Log settings and files
9

Object Definitions

  • UI layer, business layer, data layer
  • About View
10

Siebel Tools

  • Navigate, edit, and compile object definitions
  • Trace objects from the UI to the data layer
11

Data Model

  • Tables, columns, primary keys, and foreign keys
  • Indexes and user keys
  • Extension tables: 1:1 and 1:M
12

Process Automation

  • Property sets
  • Business services
  • Declarative automation
  • Business service simulator
13

Siebel Workflow

  • Workflow processes
  • Workflow process designer
14

Integration Objects and Web Services

  • Integration Objects (IO)
  • Siebel web services
15

List Of Values (LOVs)

  • List of values administration

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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