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EncartaLabs

Siebel Marketing - Marketing Manager

( Duration: 3 Days )

Siebel Marketing Manager training course is designed for team members who are responsible for administering and managing marketing activities such as campaigns, programs and marketing plans using Siebel Marketing. In this course, you will learn Siebel Marketing architecture and its tight integration with Oracle Business Intelligence Enterprise Edition. You will develop a deeper understanding of response management, event management and the financial planning aspects of Siebel Marketing. Using Oracle Business Intelligence Answers and Dashboards, develop the knowledge and skills to analyze marketing data quickly and efficiently, giving you deeper insight into customer activity.

By attending Siebel Marketing Manager workshop, delegates will learn to:

  • Understand Siebel Marketing terminology
  • Understand the Siebel Marketing architecture
  • Create Segments
  • Create Segment Trees
  • Create Marketing Plans, Programs and Campaigns
  • Use the List Format Designer
  • Manage marketing lists
  • Manage marketing responses
  • Create personalized email marketing campaigns
  • Manage events
  • Plan and budget marketing activities
  • Understand campaign load formats
  • Use Answers and Dashboards to analyze marketing data

  • Siebel navigation skills
  • Oracle BI EE navigation skills
  • Knowledge of Siebel Business Analyst

This Siebel Marketing Manager class is intended for:

  • Administrators
  • Analysts
  • Architects
  • Developers
  • End Users
  • Implementers
  • Managers

COURSE AGENDA

1

Siebel Marketing Overview

  • Identifying components of Siebel Marketing Suite
  • Understanding closed-loop marketing
2

Siebel Marketing Architecture

  • Identifying components of the Siebel Marketing architecture
  • Marketing clients
  • Oracle BI EE
  • Email Marketing Server
3

Marketing Terminology and Process Flow

  • Explaining marketing terminology
  • Campaigns, Offers and Treatments
  • Budget Requests, Funds and Initiatives
  • Executing Stand-alone campaigns
  • Executing marketing programs
  • Executing marketing plans
4

Segment Designer

  • Understanding the segment designer interface
  • Creating simple and complex segments
  • Moving and changing criteria blocks
  • Understanding counts
  • Cross subject area queries
  • Grouping criteria blocks
  • Generate lists from segments
5

Creating Segment Trees

  • Explaining the purpose of segment trees
  • Splitting and sampling
  • Working with segment tree branches
6

Marketing Plans, Programs, Campaigns and Events

  • Identifying Siebel Marketing objects and their relationships
  • Offer Management
  • Events
  • Campaigns
  • Wave
  • Programs
  • Stages
  • Marketing Plans
7

Using List Format Designer

  • Understanding List Format types
  • Creating List Formats
  • Combining Data Sets
  • Sorting and Splitting
  • Formatting
  • Previewing list output
8

List Management

  • Describing the list management process
  • Importing external lists
  • Creating internal lists
9

Response Management

  • Describing the response management process
  • Integrating with Sales
  • Tracking responses
10

Email Marketing

  • Creating an email campaign
  • Personalizing and editing email marketing templates
  • Understanding conditional fields
  • Understanding advanced email marketing features
  • Launching email campaigns
11

Event Management

  • Describing the event management process
  • Defining Event Plans, Events and Sessions
  • Managing Invitations
  • Managing Registrations
12

Marketing Planning, Budgeting and Financial Tracking

  • Creating Marketing Plans
  • Creating Budget Requests
  • Understanding approval cycles
  • Setting goals
  • Tracking expenses and budgets
13

Marketing Analytics

  • Using Oracle BI Answers
  • Using Oracle BI Dashboards
  • Creating ad-hoc analyses

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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