In Siebel Fundamentals training course, you will learn to navigate and maintain data in Siebel applications by using common entities. You will explore built-in functionality in Siebel Sales and Siebel Call Center and then other cross-application features.
By attending Siebel Fundamentals workshop, delegates will learn to:
- Describe Siebel Customer Relationship Management (CRM) applications
- Navigate the Siebel application user interface (UI)
- Work with common Siebel business entities
- User basic functionality of Siebel Sales and Siebel Call Center
- Describe common cross-application features
- Describe implementation best practices
This Siebel Fundamentals class is intended for:
- End Users
- Implementers