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EncartaLabs

Siebel Business Automation

( Duration: 5 Days )

In Siebel Business Automation training course, you will learn fundamental technologies and techniques for automating business processes in Siebel applications. The curriculum focuses on core technologies that are used in many Siebel automation facilities, such as business services and Siebel workflow. You will get hands-on experience with Siebel automation and create solutions to simple and more complex automation problems.

By attending Siebel Business Automation workshop, delegates will learn to:

  • Create, test, and deploy Siebel workflow processes
  • Enable Siebel Inbox access for existing data types
  • Build validation rule sets for Siebel Data Validation Manager
  • Create, test, and deploy user-interactive automation using Siebel Task UI
  • Describe the role of scripting in Siebel business automation
  • Use Siebel SmartScript to script employee interactions with customers
  • Use Siebel State Model to enforce business requirements
  • Assign business data efficiently using Siebel Assignment Manager

This Siebel Business Automation class is designed for:

  • Technical Administrators
  • Developers
  • Technical Consultants
  • Application Developers
  • Project Managers

COURSE AGENDA

1

Siebel Business Services

  • Describing a business service
  • Describing the structure and role of property sets
  • Using the business service simulator to test a business service
2

Creating and Deploying Siebel Workflow Processes

  • Creating a workflow process using Siebel Tools
  • Testing workflow processes using the Workflow Simulator
  • Publishing and activating workflows
  • Describing the Siebel Workflow architecture
  • Creating robust workflows using sub-processes and queries
  • Invoking workflows with run-time events and custom controls
  • Using workflow policies to invoke workflow processes
3

Configuring Siebel Universal Inbox

  • Enabling an existing data type for the Inbox
4

Using Siebel Data Validation Manager

  • Creating and activating validation rule sets
  • Invoking Data Validation Manager from a workflow or run-time event
5

Using Siebel Task UI

  • Describe the features of Siebel Task UI
  • Invoke and complete a task
  • Configure and administer a task
  • Configure branching logic in a task using transient business components
  • Use task properties in task steps
  • Configure an instance identifier for the user inbox
  • Use the task debugger to examine task properties
6

Introducing Siebel Scripting

  • Describing appropriate uses for scripting in Siebel business automation
  • Identifying scripted objects in Siebel Tools
7

Creating SmartScripts to automate customer interactions

  • Describing the features of SmartScript
  • Identifying the elements that make up a SmartScript
  • Create a basic Siebel SmartScript
  • Personalizing a SmartScript with user properties
  • Customizing data displayed in a SmartScript with search specifications and pick-lists
  • Add Siebel eScript to a SmartScript
8

Using Siebel State Model

  • Describe how state models can enforce business logic
  • Create a new state model
9

Assigning Business Data with Siebel Assignment Manager

  • Explaining the role of Siebel Assignment Manager
  • Describing the components of assignment rules
  • Creating and testing assignment rules
  • Describing the Siebel assignment methodology
  • Configure assignment objects in Siebel Tools
  • Invoke Assignment Manager in dynamic mode

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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