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EncartaLabs

Salesforce Billing Essentials for Sales Cloud Administrators

(Duration : 2 Days)

The Salesforce Billing Essentials training course provides administrators the knowledge they need to configure and maintain Salesforce Billing to handle a wide variety of billing scenarios from bookings, billings, cash, revenue, taxation, and general ledger upkeep. Through hands-on activities and demonstration, the course will provide in-depth learning into how Salesforce Billing facilitates recurring billing tasks as well as data preparation for integration with external accounting systems.

By attending Salesforce Billing Essentials workshop, delegates will learn to:

  • Leverage out-of-the-box Salesforce CPQ functionality to generate accurate orders from quotes
  • Generate invoices quickly and accurately based on order data
  • Invoice for usage-based products such as data consumption
  • Maintain tax tables to calculate taxes for orders and invoices
  • Process payments and maintain payment methods
  • Process credit notes, debit notes, and refunds
  • Create rules for revenue recognition
  • Setup framework for transaction organization and general ledger integration

This Salesforce Billing Essentials class is designed for:

  • Administrators and consultants responsible for the setup and maintenance of an organization's Salesforce applications, especially regarding CPQ and billing tools.
  • Sales operations and accounting personnel responsible for managing and performing order processing and billing workflow tasks.

COURSE AGENDA

1

CPQ & Billing Overview

  • Understand the roles of CPQ and Billing in sales and accounting
  • Identify who will likely participate in the Billing workflow
  • Investigate how CPQ helps create quotes
2

Orders

  • Generate orders both manually and automatically
  • Modify order data
  • Control order generation outcomes
  • Copy down data with auto-mapping
  • Investigate obstacles to order generation
3

Invoice & Order Relationships

  • Understand invoice data model and workflow
  • Determine order product qualification for invoicing
  • Analyze order data to predict next billing date
  • Override billing dates case-by-case
  • Setup defaults for order and invoice dates
4

Invoice Generation

  • Determine invoice due dates
  • Generate invoices on demand
  • Schedule invoice runs to regularly generate invoices
  • Split invoices by multiple factors
5

Usage

  • Create and organize usage records
  • Override usage quantities and dates case by case
  • Invoice usage related order products
6

Invoice Line Pricing

  • Identify critical invoice and invoice line fields
  • Manage tiered pricing reference snapshots
  • Calculate billable unit price for subscription products
  • Determine proration calculation method
7

Payments

  • Understand the payment workflow in Billing
  • Create and allocate payments
  • Explore payment gateway options and settings
  • Maintain electronic payment methods
  • Collect payment through a virtual terminal
  • Schedule recurring payments
8

Debit Notes, Credit Notes, & Refunds

  • Understand the debit note and credit note workflow
  • Create and allocate debit and credit notes
  • Allocate payments to debit notes
  • Credit or cancel & rebill to roll back invoices
  • Maintain refund records
9

Legal Entity & Taxation

  • Manage legal entity records
  • Explore tax calculation options and settings
  • Create tax rules and tax rates
  • Determine tax address
10

Finance Books

  • Create accounting finance books
  • Generate finance periods
  • Automatically relate transactions to finance periods
11

Revenue Recognition

  • Understand revenue transaction data model and workflow
  • Setup revenue distribution methods
  • Setup rev rec rules to generate revenue transactions
  • Manage products to leverage rev rec rules
12

General Ledger

  • Create general ledger account records
  • Set up general ledger rules to relate transactions with accounts

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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