This Oracle Utilities: Customer To Meter training course explores the structure and functionality of Oracle Utilities Customer To Meter. It provides new users with a basic understanding of the system architecture, business object relationships, core components, user interface system-wide standards, and common functional tasks. You will learn functionality related to maintaining customer information, service requests, metering, fieldwork, billing, payments and adjustments.
By attending Oracle Utilities: Customer To Meter workshop, delegates will learn to:
- Add Premise and Service Points
- Add and maintain Persons and Accounts
- Add and maintain assets and devices
- Add and maintain measurements
- Complete a Field Activity through Service Order Management
- Describe how Field Activities are created
- Describe when Customer Care and Billing creates Financial Transactions
- Maintain Premises and Service Points using their pages
- Navigate through Customer Care To Meter
- Use Control Central's functionality
- Add Bills, Payments, and Adjustments
The Oracle Utilities: Customer To Meter class is ideal for:
- Implementers
- Managers
- System Integrators