In Oracle Customer Hub training course, you will learn commonly used techniques to insert and maintain master data. Data management is completed using the interactive UCM interface and web services. You will get hands-on experience performing both initial batch and continuing incremental data loads into Siebel UCM, matching, cleansing, and monitoring master account and contact data. The interactive user interface uses Siebel Open UI.
By attending Oracle Customer Hub workshop, delegates will learn to:
- Use web services to integrate external applications with Siebel UCM
- Perform initial data loads into Siebel UCM
- Configure and perform incremental data loads using UCM List Import
- Cleanse and match customer data using Oracle Enterprise Data Quality Application Server
- Cleanse and match customer data using Oracle Enterprise Data Quality Address Verification
- Configure survivorship rules
- Configure survivorship rules
- Resolve suspect matches in customer data
- Publish master data to external subscribers
- Attend a training on Siebel Fundamentals or equivalent practical experience
The Oracle Customer Hub class is ideal for:
- Analysts
- Architects
- Developers
- End Users
- Implementers
- Systems Administrators