Call : (+91) 968636 4243
Mail : info@EncartaLabs.com
EncartaLabs

OpenText Qfiniti - Help Desk

( Duration: 4 Days )

The OpenText Qfiniti - Help Desk training course is intended for help desk personnel to learn to support Qfiniti end users and administrators, gather troubleshooting information, perform basic troubleshooting, and monitor system performance.

By attending OpenText Qfiniti - Help Desk workshop, delegates will learn to:

  • Support end users and administrators
  • Monitor system performance
  • Interpret log files
  • Perform basic troubleshooting
  • Communicate with OpenText support engineers

  • This OpenText Qfiniti - Help Desk class is intended for Administrators

  • Experience with SQL, Windows operating system, and telecom systems

COURSE AGENDA

1

Perform tasks associated with end user and administrator functions

2

Describe the functions of the Qfiniti servers

3

Describe the functions of the Qfiniti client software

4

Apply updates to Qfiniti clients and servers

5

Interpret Qfiniti log

6

Use the Qfiniti System Monitor to view alarms, users, channels, plans, and alarm history

7

Identify users and reporting permissions using the SQL Reporting Manager

8

List the functions and prerequisites for the Qfiniti client software

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

Top
Notice
X