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EncartaLabs

OpenText Case360 - Administration

( Duration: 3 Days )

In OpenText Case360 - Administration training course, you will learn to plan, install, administer, and maintain a OpenText Case360 system. Learn how to identify factors to consider for disaster recovery planning and describe the system components necessary to include in backups.

  • Experience in a technical development role; experience in application programming
  • Experience with Java will be a significant advantage
  • Familiarity with the case management requirements

The OpenText Case360 - Administration workshop is ideal for Administrators

COURSE AGENDA

1

Case360 Installation and Administration requirements

2

Capabilities of a Case360 system and the key tasks required to maintain a typical Case360 system

3

Recognize typical problems a System Administrator may encounter

4

Create Platform ModelsUtilize common administration tools as appropriate

5

Describe steps to ensure successful troubleshooting of a Case360 system

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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