In Supporting Windows 8.1 training course, you will gain the knowledge and skills required to support a Windows 8.1 deployment in a medium and large enterprise environment. You will learn to resolve technical issues by developing a troubleshooting methodology for Windows 8.1.
By attending Supporting Windows 8.1 workshop, delegates will learn to:
- Troubleshoot startup issues and operating system services on a Windows 8.1 system
- Resolve issues related to hardware devices and device drivers
- Troubleshoot computers remotely
- Troubleshoot issues related to network connectivity
- Troubleshoot client configuration failures and GPO application issues
- Troubleshoot issues related to user settings
- Troubleshoot remote connectivity issues
- Resolve issues related to accessing resources from computers that are domain-joined
- Resolve issues related to accessing resources from computers that are not domain-joined
- Troubleshoot issues related to application installation and operation
- Maintain Windows 8.1 following deployment
- Design and implement extranet connectivity for Windows 8
- Recover a computer running Windows 8.1
- Two years of experience in the IT field managing and maintaining Windows client operating systems
- Two years of experience performing:
- Windows application installation and support
- Network configuration in Windows
- Windows operating system installation and updates
- Understanding of how Windows client computers integrate with server computers
This Supporting Windows 8.1 class is suitable for:
- Experienced information technology (IT) professionals that remotely manage and maintain Windows desktops and devices
- Desktop support technicians and IT consultants who support medium- to large-sized organizations