This MicroFocus Application Performance Management training course offers technical personnel the opportunity to learn and experience how to use the Application Performance Management (APM) software. This course is designed for individuals who are responsible for the performance and availability aspects of mission-critical applications and for the configuration and administration of APM.
By attending MicroFocus Application Performance Management workshop, delegates will learn to:
- Identify the key characteristics of Application Performance Management (APM), its architecture, and deploymentscenarios
- Monitor application performance and availability from the end-userperspective
- Monitor the real-time status of Key Performance Indicators (KPIs), viewperformance metrics, and work with reports containing historical performancedata
- Configure and work with an IT model to build a topology of your system, populate the model with configuration items (CIs) and relationships, and use the model tomeasure and manage critical business processes
- Integrate SiteScope with the APM environment
- Create and analyze reports that present and organize specific data thatyour organization might need
- Create and manage service level agreements (SLAs) representing contracts with service providers, customers, and internal businessunits
- Perform administrative tasks to enable user access, configure licenses, and enhance system performance
- Systems, network, and database administration
- Information Technology Infrastructure Library (ITIL) concepts and terminology
- Industry-standard operating systems
- Network, system, and application monitoring principles and practices
The MicroFocus Application Performance Management class is ideal for:
- IT Tools engineers
- Database administrators
- System administrators
- Network administrators
- Operations managers
- Availability engineers