The Juniper Junos Troubleshooting in the NOC (JTNOC) training course provides troubleshooting skills for engineers in a network operations center (NOC) environment. Key topics within this course include troubleshooting methodology, troubleshooting tools, hardware monitoring and troubleshooting, interface monitoring and troubleshooting, troubleshooting the data plane and control plane on devices running the Junos operating system, staging and acceptance methodology, troubleshooting routing protocols, monitoring the network, and working with JTAC.
By attending Juniper Junos Troubleshooting in the NOC (JTNOC) workshop, delegates will learn to:
- Reduce the time it takes to identify and isolate the root cause of an issue impacting your network
- Gain familiarity with Junos products as they pertain to troubleshooting
- Become familiar with online resources valuable to Junos troubleshooting
- Gain familiarity with Junos tools used in troubleshooting
- Identify and isolate hardware issues
- Troubleshoot problems with the control plane
- Troubleshoot problems with interfaces and other data plane components
- Describe the staging and acceptance methodology
- Troubleshoot routing protocols
- Describe how to monitor your network with SNMP, RMON, JFlow, and port mirroring
- Become familiar with JTAC procedures
- Basic networking knowledge and an understanding of the Open Systems Interconnection (OSI) reference model and the TCP/IP protocol suite/li>
- Attend a training on Introduction to the Junos Operating System (IJOS) or equivalent practical experience
This Juniper Junos Troubleshooting in the NOC (JTNOC) class is aimed at operators of devices running the Junos OS in a NOC environment. These operators include network engineers, administrators, support personnel, and reseller support personnel.