The IBM Tealeaf cxOverstat - Usability Analysis and Configuration training course describes the uses and benefits of IBM Tealeaf cxOverstat, and how to use its overlays and reports to understand the user website experience. It explains how to filter these reports to show how particular segments of visitors behave. It also explains how to create and add Dimensions to power this filtering capability. Finally, it defines when to use Goal-Based Dimensions to filter by outcome-based criteria.
By attending IBM Tealeaf cxOverstat - Usability Analysis and Configuration workshop, delegates will learn to:
- Explain the purpose and benefits of Tealeaf cxOverstat
- List the overlays available in Tealeaf cxOverstat and explain their uses
- Analyze user behavior by using Tealeaf cxOverstat overlays
- Create Usability Report groups and apply them to Tealeaf cxOverstat Events
- Create Goal-Based Dimensions
This IBM Tealeaf cxOverstat - Usability Analysis and Configuration class is intended for:
- Customer Experience Program Managers
- eBusiness Analysts
- Web Analytics Analysts
- Production Support
- Tealeaf Event Modelers