In IBM Tealeaf CX Mobile - Analyze Customer Mobile Experience training course, you will learn to:
- Find and replay mobile sessions
- Use pre-built and custom reports to analyze mobile user interactions
- Explain how Tealeaf captures the mobile user experience
- Build step-based Events to drive custom reports and searches
By attending IBM Tealeaf CX Mobile - Analyze Customer Mobile Experience workshop, delegates will learn to:
- Describe how IBM Tealeaf CX Mobile captures the mobile experience
- Find and replay mobile sessions
- Use reports to understand user struggle
- Identify indicators of user struggle
- Build Events to identify and report on the mobile experience
This IBM Tealeaf CX Mobile - Analyze Customer Mobile Experience class is recommended for all Tealeaf analysts and administrators.