The IBM Tivoli Endpoint Manager - Administration training course covers IBM Tivoli Endpoint Manager operator and masthead management, content site subscription, relay management, and basic troubleshooting. Develop an understanding of the system architecture and basic management of users, clients, and relays, as well as troubleshooting concepts.
The IBM Endpoint Manager - Platform Essentials training course will present basic and intermediate level knowledge to help users in administrator and operator roles of the product to develop the foundation knowledge you need to successfully leverage this product in their managed environments.
The IBM Endpoint Manager - Content Development and Customization training course equips you with the tools to create and modify custom content for IBM Endpoint Manager.
In IBM Endpoint Manager for Server Automation training course, you will learn to use IBM Endpoint Manager for Server Automation to automate a complex sequence of tasks across multiple endpoints. You also learn how to manage a VMware host and guest virtual machines by using the IBM Endpoint Manager console.
The IBM Endpoint Manager - Console Operations training course introduces IBM Endpoint Manager, and applies to all minor versions of the product. The content is technical in nature and assumes a working knowledge of computer administration plus familiarity with networking concepts. No product experience is required. This course is foundational for all products in the IBM Endpoint Manager family, but comprehensive coverage is limited to Patch Management.
By attending IBM Tivoli Endpoint Manager - Administration workshop, delegates will learn to:
- Identify IBM Tivoli Endpoint Manager user roles and their functions
- Describe IBM Tivoli Endpoint Manager component architecture and behaviors
- Perform console user and content site management
- Perform console user and content site management
- Describe fundamental platform troubleshooting concepts
By attending IBM Endpoint Manager - Platform Essentials workshop, delegates will learn to:
- Discuss architecture and component configuration
- Perform daily operations to support managed environment
- Leverage patch management techniques
- Manage platform licensing and content relevant to managed environment
- Manage platform security and administrators
- Report on managed environment
- Perform basic troubleshooting
By attending IBM Endpoint Manager - Content Development and Customization workshop, delegates will learn to:
- Describe how content is distributed
- Describe the content development process
- Describe the high-level components that are related to the content
- Use the Fixlet Debugger to perform a Relevance query
- Describe the relationship between objects, properties, and methods
- Know how to use the property of an object construct
- Know how to use the if / then / else construct
- Know how to use the whose / it construct
- Know how to use the whose without an it construct
- Know basic Relevance objects and their properties
- Work with the more common Relevance objects
- Learn how to manipulate files
- Understand the use of action scripts and tools for creating action scripts
- Use various action script commands in numerous scenarios
- Use various options available when creating action scripts
By attending IBM Endpoint Manager for Server Automation workshop, delegates will learn to:
- Describe the key features and capabilities of IBM Endpoint Manager for Server Automation
- Describe the IBM Endpoint Manager for Server Automation components and how you communicate
- Install and configure the infrastructure components
- Create and deploy automation plans
- Create, manage, and delete virtual machines
- Perform basic troubleshooting of the infrastructure components
- List the key log files and their location
By attending IBM Endpoint Manager - Console Operations workshop, delegates will learn to:
- Describe product purpose, capabilities, features, and benefits
- Identify roles, tools, platform components and their behaviors
- Use management console to locate content documents of interest
- Use management console to locate content documents of interest
- Manage computers and groups, and assign computers to operators
- Describe content types, structure, and evaluation loop processing
- Enable content sites, and manage permissions and subscriptions
- Create custom content sites and set their operator permissions
- Create baselines, apply patches, and monitor patch compliance
- Activate analysis, use dashboards, and prepare Web Reports
- Define essential product terminology for all product users
- Working knowledge of Windows and Linux operating systems.
- VMWare skills
- User-level experience with the IBM Endpoint Manager platform
- Basic networking concepts and have a working knowledge of computer administration.
This IBM Tivoli Endpoint Manager - Administration class is ideal for operators, administrators, content developers, and implementers responsible for operating, and managing an IBM Tivoli Endpoint Manager environment.
The IBM Endpoint Manager - Platform Essentials class is ideal for individuals who are new to the Endpoint Manager platform (inclusive of ITEM, TEM, and BigFix).
The IBM Endpoint Manager - Content Development and Customization class is designed for IBM Endpoint Manager users who intend to create or modify custom content.
The IBM Endpoint Manager for Server Automation class is designed for implementers and administrators of IBM Endpoint Manager for Server Automation.
The IBM Endpoint Manager - Console Operations class is ideal for IEM users.