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IBM Case Manager - Customize & Extend the Features

( Duration: 3 Days )

The IBM Case Manager - Customize & Extend Features training course explores different options for customizing and extending the features of IBM Case Manager including developing widgets.

By attending IBM Case Manager - Customize & Extend Features workshop, delegates will learn to:

  • Customize the Case Manager Client User Interface
  • Use Scripts to Customize Case Manager Client
  • Develop Custom Widgets
  • Implement External Data Services (EDS)

  • Intermediate level expertise in the following technologies:
    • Java
    • Dojo
    • JavaScript
    • JSON
    • HyperText Markup Language (HTML 5)
    • Cascading Style Sheets (CSS3)
  • Experience with Eclipse IDE for developing applications
  • Familiarity with deploying applications in WebSphere Application Server
  • Familiarity with Case Management concepts

This IBM Case Manager - Customize & Extend Features class is intended for Developers.

COURSE AGENDA

1

Customize the Case Manager Client User Interface

  • Customize the Case Manager Client appearance
  • Customize the Banner appearance
  • Customize the login page
  • Change Icons for the client
  • Modify the labels in the Case Manager Client
  • Specify Viewers for File Types
  • Viewer Maps
  • Add custom help topics
  • Creating a help plug-in
  • Toolbar widgets
2

Use Scripts to Customize Case Manager Client

  • IBM Case Manager Development Architecture
  • IBM Case Manager API toolkits
  • IBM Content Navigator APIs
  • IBM Case Manager JavaScript API
  • Collaborative editing of objects
  • Script Adapter widget
  • Adding discretionary tasks
  • IBM Case Manager classes and events for adding tasks
  • Adding a choice list to a case property
  • IBM Case Manager classes for adding a choice list
  • Data Validation based on a step response
  • Case custom workbench pages
  • Filter In-basket SA - Script Adapter widget
  • Filter Search SA - Script Adapter widget
3

Develop Custom Widgets

  • Custom widget development overview
  • Developing case management applications
  • Creating a custom page widget and actions package
  • IBM Content Navigator plug-in for the custom widget package
  • Setting up the development environment for plug-ins
  • Create registry files for the custom widget package
  • Catalog JSON file
  • Page widget definition JSON file
  • IBM Case Manager custom page widget development
  • Implementing a page widget
  • Files used to implement a page widget
  • Contents in a custom page widget package
  • Options for widget package deployment and registration
  • Folder structure for the custom widget project
  • Implement toolbar and menu for your widget
  • Build and deploy a widget as an EAR file
  • Widget package structure
  • Custom case comment widget
  • Update an existing widget package with new widgets
4

Implement External Data Services (EDS)

  • Case data from an external data source
  • Sample external data service
  • Java code in the sample EDS service
  • External Data Configuration in the sample

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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