HR Processes, Culture & Change Management Training Course and Workshop in Bangalore, Mysore, Chennai, Hyderabad, Pune, Mumbai, Delhi, Noida, Gurgaon, Kolkata

This HR Processes, Culture & Change Management training course focuses on vital areas of modern Human Resource Management (HRM). This course addresses core HR issues in a critical and evaluative way and also provides a theoretical background, guidelines on best practice, and skills development in organisational development processes, all from a HR perspective.

By attending HR Processes, Culture & Change Management workshop, delegates will learn to:

Understand Strategic HRM approaches (SHRM)
Demonstrate a thorough understanding of employee resourcing, recruitment & reward
Describe best practice in working with employees with problems
Understand performance management in a multi-cultural environment
Design a suitable change management model in their workplace
Understand organisational culture
Identifying change management practices that may be culture-bound
Develop practical skills in Organisational Development (OD)

The HR Processes, Culture & Change Management class is ideal for:

Anyone involved in HRM at all levels
Those who have joined a HR or Personnel Department in past few years but who have no formal HR Training
Those who would benefit from an understanding of the HR role and function
Professionals and Supervisors who wish to enhance their competencies in change management
HRM Personnel who need to stay up-to-date on current practices and trends in change management and organisational development
Occupational Health & Safety and Training Staff involved in change management

Human Resource Management for the 21st Century

The Changing Face of Organisations and Functions
Key Impact of Changes on Human Resource Management
Human Resource Management (HRM) is not Personnel
New Roles and Responsibilities of HRM
Impact of Data Analytics and Predictive Analytics
Evolving Structures of HRM
Career Routes into HRM and Continuous Professional Development (CPD)

Performance Management in a Multi‐Dimensional Organisation

Performance Management in a Multi-Cultural Environment
Effective Performance Management Is Changing
The Role of C Suite and the Responsibilities of Line Management
Are Objectives and Performance Standards Always Relevant?
Understanding the Difference between High Potential and High Performance
Managing High Performers and Under-performers
Examining the Causes of Performance Gaps
The Relevance of Performance Appraisal & 360° Feedback

Recruitment, Employee Resourcing & Reward

Targeted Recruitment and Selection
The Uses of Social Media and Mobile Recruiting
Need for Comprehensive Selection Tools
Assessment and Development Centres
The Psychology of Motivation
The Psychological Contract
Managing Multi-Generations in the Workplace
Reward Management, Remuneration and Benefits

Workplace Conflict & Working with Employees in Difficulty

The Inevitability of Workplace Conflict
Management Interventions to Avoid Conflict
Using Mediation in the Workplace
Counselling Services & Employee Assistance Programmes (EAP)
Managing Employee Problems – Stress Management
Managing Employee Problems – Bullying and Harassment
Equality of Opportunity, Diversity and Discrimination

Employee Development

Understanding the Importance of Learning and Development
Current Trends in L&D – Mentoring, Coaching and PDPs
Neuroscience Research and Learning
Identifying Learning & Development Needs and Meeting Them
How Corporate Social Responsibility Can Be Used For Development
Importance of Succession Planning and Talent Management
Personal Action Planning

Understanding Human Psychology and Its Impact on Change Management

What is Human Psychology?
Tip of the Iceberg Concept
Understanding Yourself
Developing Self-awareness, Trust and Communication
How Attitudes are formed?
Motivation at Workplace and What Drives People to be Motivated
The Key Drivers of Change
The Need for Change Management

Approaches to Organizational Change

Where do you start with Organizational Change?
Anticipated Reaction to Change
What are typically the things which are required to Change?
Define the Scale of Organizational Change
Approaches to Organizational Change
Steps required to Implement Change
How to Sustain Change?
What is the impact of Appreciative Inquiry on Change Management?
Organizational Alignment around the Change

Change Management and Change Leadership

The Five Psychological Phases of Change and their Effective Management
Difference between Change Management and Change Leadership
Leadership and Culture in Change Management
Change Management and Emotional Intelligence impact on Organization Performance
The Key Components of Emotional Intelligence Link to Leadership
Emotional Quotient (EQ) vs. Intelligence Quotient (IQ)

Organisational Development (OD)

What is Organisational Development?
Introduction to Performance Management Tool Namely the Balanced Scorecard
Defining Strategy and How to Translate It into Action and Execution
SWOT and PESTEL Analysis
Barriers and Success Factors to Strategy Execution – Culture, Leadership and Human Factors
Building a Strategy Focused Organisation (SFO)
Introduction to Strategy Maps

Developing Performance Contracts Framework and Scoring Mechanism

Developing Business Plan Methodology to Achieve the Strategic Direction of the Organization
Developing and Implementing Performance Contracts Framework between CEO and Functional Managers within the Organization
Developing a Comprehensive Balanced Scorecard and Scoring Mechanism for your organization using EXCEL

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HR Processes, Culture & Change Management

COURSE AGENDA