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Managing App and Desktop Solutions with Citrix XenApp and XenDesktop

( Duration: 5 Days )

In Managing App and Desktop Solutions with Citrix XenApp and XenDesktop training course, you will gain the skills required to effectively support a Citrix app and desktop virtualization solution in a Windows Server 2012 environment. You will learn to successfully manage, monitor, support and troubleshoot a XenDesktop solution, which includes growing the implementation to accommodate changes in the environment such as adding new applications, new users, new desktops, and new policies, and troubleshooting common issues.

By attending Managing App and Desktop Solutions with Citrix XenApp and XenDesktop workshop, delegates will learn:

  • XenDesktop architecture, components, and communication
  • Administration and manage licenses
  • Manage the XenDesktop infrastructure
  • Create and manage machine catalogs and Delivery Groups
  • Manage StoreFront
  • Create and manage policies and end-user profiles
  • Manage sessions, sites, and end users with Director
  • Manage printing
  • Manage Provisioning Services

An understanding of server, desktop and application virtualization concepts

  • Experience with Windows Server 2012 or later, specifically:
  • Active Directory
    • Domains
    • Groups and User Accounts
    • Organizational Units
    • Group Policy Objects
  • Experience with Windows 10 and Windows 10 user interfaces
  • Experience with SQL Server 2012, specifically:
    • General understanding of databases, permissions, security, clustering/mirroring, and high availability
  • Basic networking knowledge
    • Protocols (TCP/IP, UDP, HTTP, etc.)
  • Basic storage knowledge (managing existing storage types, adding new storage)
  • Basics of Citrix licensing
  • Familiarity with at least one hypervisor (XenServer, Hyper-V, or vSphere)
  • Basic understanding of the different types of profiles (local, roaming, mandatory)
  • Basic understanding of certificates, the role of certificate authorities, and certificate types

Operators and administrators who need to manage an existing XenDesktop solution.



XenDesktop Solution Architecture

  • XenDesktop Architecture Overview
  • User Layer
    • Citrix Receiver
  • Access Layer
    • Citrix NetScaler
    • Citrix StoreFront
    • Discussion Question
  • Control Layer
    • Delivery Controller
    • Machine Creation Services
    • Citrix Provisioning Services
    • Hypervisor
    • Virtual Delivery Agent
    • Discussion Question
  • Resource Layer
    • Applications
    • Operating System Image
    • Citrix Profile Management
    • Policies
    • Personal vDisk
  • Management Layer
    • Citrix Studio
    • Citrix Director
    • Discussion Question
  • XenDesktop Site
  • Ports

Delegating Administration and Managing Licenses

  • Managing Licenses in Studio
    • Discussion Question
    • Types of Licenses
    • Downloading, Allocating, and Importing a License File
    • Discussion Question
    • Adding a License Administrator
  • Managing Delegated Administration
    • Administrators
    • Roles
    • Scopes
    • Running a Delegated Administration Report
    • Discussion Question
    • Using PowerShell
    • Discussion Question
  • Monitoring Configuration Logs
    • To Display Configuration Log Content
    • To Generate Configuration Log Reports
    • To Change the Configuration Log Settings
    • Discussion Question
  • Troubleshooting: Managing Licenses and Delegated Administration

Managing and Monitoring the Hypervisor

  • Architecture Overview
  • Creating a Virtual Machine from an ISO
    • Creating a Virtual Machine
    • Installing XenServer Tools
    • Generalizing the Virtual Machine
    • Creating a Template
  • Managing Virtual Machines within a Hypervisor
    • Creating a Virtual Machine
    • Taking a Snapshot
    • Discussion Question
    • Restoring a Virtual Machine From Sysprep
    • Copying a Virtual Machine
    • Discussion Question
    • Reverting to a Snapshot
    • Discussion Question
  • Adjusting Virtual Machine or Template Resources
    • Adding Storage to a Virtual Machine or Template
    • Adjusting the Storage Allocated to a Virtual Machine
    • Adjusting the Memory Allocated to a Virtual Machine or Template
    • Adjusting vCPUs Allocated to a Virtual Machine or Template
    • Adding a Virtual NIC
    • Discussion Question
  • Configuring and Customizing Alerts
    • To Configure and Customize Alerts in XenCenter
    • Discussion Question
  • Troubleshooting: Managing and Monitoring Hypervisors

Managing Apps and Desktops

  • Architecture Overview
  • Managing Machine Catalogs
  • Machine Creation Services
  • Creating a Machine Catalog
    • Creating a Machine Catalog for Windows Server
    • Installing the Virtual Delivery Agent
    • Creating a Machine Catalog for Windows Desktop
    • Discussion Question
  • Managing Delivery Groups
  • Discussion Question
  • Managing Resources
    • Managing Computer Accounts
    • Managing Power for Machines in a Desktop OS Delivery Group
    • Discussion Question
    • Discussion Question
  • Deleting Resources
    • Enabling and Disabling Maintenance Mode
    • Removing Desktops from Delivery Groups
    • Deleting a Delivery Group
    • Deleting Machines from a Machine Catalog
    • To Delete a Machine Catalog
  • Troubleshooting: Managing Desktops and Applications

Managing StoreFront

  • StoreFront Architectural Overview
    • StoreFront Components
    • StoreFront Communication
    • Discussion Question
  • StoreFront Management Console
  • Creating a New Store
    • To Create and Add a New Store
  • Hiding a Store
    • To Hide a Store
    • Discussion Question
  • Managing Authentication
    • Configuring Authentication
    • Discussion Question
  • Enabling End Users to Change Their Passwords
    • To Enable End Users to Change Expired Passwords
  • Managing Delivery Controllers
    • Adding Delivery Controllers
    • Discussion Question
  • Managing Receiver Updates
    • To Manage Receiver Updates
  • Removing a Store
    • To Remove a Store
    • Discussion Question
  • Troubleshooting: Managing StoreFront

Managing Policies and Profiles

  • Policy Precedence (Studio vs. Group Policy Objects)
  • Creating Policies Using Studio
    • Unfiltered Policy
    • Using a Policy Template in Studio
    • Applying a Policy Using Studio
    • Editing a Policy Using Studio
    • Prioritizing Policies Using Studio
    • Discussion Questions
    • Exporting a Policy Template Using Studio
    • Importing a Policy Template Using Studio
    • Obtaining the Resultant Set of Policy Using Studio
  • Creating Policies Using Group Policy
    • Creating and Applying a Group Policy Object
    • Editing a Group Policy Object
    • Using a User Template with Group Policy
    • Discussion Question
    • Importing a Policy Template with Group Policy
    • Exporting a Policy Template with Group Policy
    • Prioritizing a Policy Using Group Policy
    • Discussion Question
  • Obtaining the Resultant Set of Policy Using Group Policy Objects
  • Troubleshooting: Managing Policies
  • Managing End-User Profiles
    • Configuring Folder Redirection
    • Managing Profile Settings Using Citrix Policies
    • Resolving Conflicting Profiles
    • Streaming End-User Profiles
    • Discussion Question
  • Troubleshooting: Profile Management

Managing and Monitoring Sessions, Sites, and End Users with Director

  • Director Overview
    • To Monitor an End-User Session
    • To Access Director
  • Monitoring within the Director Dashboard
    • Monitoring Infrastructure
    • Monitoring Connected Sessions
    • Monitoring Logon Duration Averages
    • Monitoring Machine and End-User Connection Failures
  • Monitoring and Managing End-User Sessions
    • Viewing End-User Sessions
    • Searching for an End User
    • Monitoring End-User Applications
    • Monitoring End-User Machine Processes
    • Managing an End User's Machine Power Status
    • Enabling or Disabling Maintenance Mode
    • Resetting an End-User Profile
    • Discussion Question
    • Monitoring HDX Channels
    • Sending a Message to an End User
    • Shadowing an End-User Session
    • Disconnecting an End-User Session
    • Logging an End User Off
    • Discussion Question
    • Monitoring Historical Trends
  • Troubleshooting: Managing Sites, Sessions, and End Users with Director

Managing Printing

  • Managing Printing
  • Default Printing Behavior
  • Configuring Client Printing
    • Modifying Client Printer Auto-Creation
    • Discussion Question
    • Adding Session Printers
  • Managing Printer Drivers
    • Automatic Installation of In-Box Printer Drivers
    • Configuring Printer Driver Mapping and Compatibility
    • Universal Printer Driver
    • Controlling Universal Printing Behavior
  • Optimizing Printing Performance
    • To Configure Printing Optimization
  • Discussion Question
  • Setting Up and Managing the Universal Print Server
    • To Set Up and Manage the Universal Print Server
  • Troubleshooting: Managing Printing

Managing Provisioning Services

  • Citrix Provisioning Services
  • Machine Creation Services or Provisioning Services
  • Provisioning Services Overview and Architecture
  • Discussion Question
  • Navigating the Provisioning Services Console
    • To Navigate the Provisioning Services Console
    • To Create a Provisioning Services Master Virtual Machine
    • To Install the Virtual Delivery Agent (VDA)
  • Creating the vDisk
    • To Convert the Hard Drive of the Master Target Device to a vDisk
  • Setting the vDisk Mode
    • To set the vDisk Mode
  • Creating the Machine Catalog
    • To Assign a Machine Catalog to a Delivery Group
  • Discussion Question
    • To Update a vDisk
  • Promoting Updated Versions
    • To Promote Updated vDisk Versions
  • Discussion Question
  • VHD Chain of Differencing Disks
  • Merging VHD Differencing Disks
    • To Merge VHD Differencing Disks
  • Troubleshooting: Provisioning Services

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