In CA Service Desk Manager - CMDB Administration training course, you will learn managing configuration items (CIs) and how to design a data management strategy to populate the CA CMDB with trusted data. You will also examine the TWA and learn about using GRLoader and SQL with it.
By attending CA Service Desk Manager - CMDB Administration workshop, delegates will learn to:
- Tailor CA CMDB to suit your environment
- Manage data in CA CMDB
- Import data into CA CMDB
- Knowledge of CA Service Desk Manager - Administration
- Configuration Managers
- Configuration Administrators
- System Administrators