This CA Service Desk Manager - Building Web Intelligence Reports with CABI training course provides skills to create, format, and share Web Intelligence reports to meet your ad hoc reporting needs. By building these reports, your organization can analyze and present vital information that is required for effective enterprise IT management.
By attending CA Service Desk Manager - Building Web Intelligence Reports with CABI workshop, delegates will learn to:
- Explore the CA SDM universe and how it enables Web Intelligence users to more efficiently perform data analysis and create reports.
- Reduce the time and cost of building reports by using Web Intelligence.
- Enhance Web Intelligence reports using special formatting and graphs.
- Share Web Intelligence reports with other users so they are more accessible and can be analyzed outside of InfoView.
- Attend a training on CA Service Desk Manager - Administration or equivalent experience
- A basic understanding of CA SDM
The CA Service Desk Manager - Building Web Intelligence Reports with CABI class is ideal for:
- Service Desk Managers