This CA Service Catalog - Administration training course provides hands‐on comprehensive administration skills. It covers log files, organizational structure, request management support, security, catalog management, and widgets. This content will help you efficiently perform administrative tasks using CA Service Catalog to meet business requirements, communicate value, and professionally govern your processes.
By attending CA Service Catalog - Administration workshop, delegates will learn to:
- Manage an organizational structure so you can efficiently administer business units, accounts, and users
- Use enhanced request automation controls to minimize administrative overhead and provide greater flexibility
- Increase catalog management efficiency using administrative functions
- Extend CA Service Catalog accessibility using widgets
- Basic knowledge of CA Service Catalog
The CA Service Catalog - Administration class is ideal for:
- Service Delivery Managers
- Service Requestors
- Implementation Consultants
- IT Architect
- Partner
- Pre-sales Consultant
- System Administrators