The Restaurant Management training course provides the knowledge and skills required to effectively manage a restaurant. This course will teach you to lead and manage people and teams and support and encourage team commitment to the organisation through leading by example and effective leadership. The course will teach you to coordinate the recruitment, selection and induction of new staff members within the framework of existing human resource policies and procedures.
In this course, you will learn to develop, implement and monitor an operational plan to provide efficient and effective workplace practices within the organisation's productivity and profitability plans. You will also learn how to develop, monitor and adjust customer service practices, communicate and consult with colleagues and customers, develop policies and procedures for quality service provision and manage the delivery of customer service.
This course is ideal for Restaurant managers who have achieved operational and service skills and now require enhanced management skills to operate a restaurant.