The Online Customer Acquisition and Retention training course will provide the skills and knowledge required by a retail or wholesale business to enhance customer sales and relationships through adoption of an online strategy.
Online Customer Acquisition and Retention
( Duration: 4 Days )COURSE AGENDA
1
Develop an electronic sales strategy
2
Mechanisms to collate and report
3
Customer contact
4
Develop an electronic service strategy
5
Determine means to acquire customers online
6
Retention of online customers
7
Information and communication technologies
8
Optimise retail web presence
9
Construct web presence
10
Build customer relationships with online customers
11
Collect diagnostic data
12
Strategic data
Encarta Labs Advantage
- One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
- All courses are delivered by Industry Veterans
- Get jumpstarted from newbie to production ready in a matter of few days
- Trained more than 50,000 Corporate executives across the Globe
- All our trainings are conducted in workshop mode with more focus on hands-on sessions
View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php
Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.
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