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EncartaLabs

Online Customer Acquisition and Retention

( Duration: 4 Days )

The Online Customer Acquisition and Retention training course will provide the skills and knowledge required by a retail or wholesale business to enhance customer sales and relationships through adoption of an online strategy.

COURSE AGENDA

1

Develop an electronic sales strategy

2

Mechanisms to collate and report

3

Customer contact

4

Develop an electronic service strategy

5

Determine means to acquire customers online

6

Retention of online customers

7

Information and communication technologies

8

Optimise retail web presence

9

Construct web presence

10

Build customer relationships with online customers

11

Collect diagnostic data

12

Strategic data

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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