Call : (+91) 968636 4243
Mail : info@EncartaLabs.com
EncartaLabs

Meeting Customer Needs

( Duration: 3 Days )

The Meeting Customer Needs training course will provide the skills and knowledge required to manage the ongoing relationship with a customer, which includes assisting the customer to articulate their needs, meeting customer needs and managing networks to ensure customer needs are addressed. Throughout the course, you will learn to apply organisational procedures and be aware of, and apply as appropriate, broader factors involving ethics, industry practice and relevant government policies and regulations.

COURSE AGENDA

1

Assist customer to articulate needs

2

Rights and responsibilities of customers

3

Satisfy complex customer needs

4

Effective regular communication

5

Manage networks to ensure customer needs are addressed

6

Maintain records

7

Organisational procedures

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

Top
Notice
X