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EncartaLabs

Client Relationship Management

( Duration: 2 Days )

The Client Relationship Management training course will provide the skills and knowledge required to establish, maintain and improve client relationships, and to actively participate in networks to support attainment of key business outcomes. In this course, you will learn to establish, maintain and improve client relationships to facilitate organisational objectives.

COURSE AGENDA

1

Initiate interpersonal communication with clients

2

Client communication styles and methods

3

Barriers to effective communication

4

Establish client relationships management strategies

5

Client loyalty strategies

6

Client care and client service standards

7

Strategies to obtain ongoing feedback

8

Maintain and improve ongoing relationships with clients

9

Build and maintain networks

10

Business associations

11

Professional development activities

12

Establish information and ideas

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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