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EncartaLabs

Business Management

( Duration: 5 Days )

The Business Management training course provides the skills and knowledge required to work effectively in business management. In this course, you will learn to manage quality customer service, budgets and financial plans, people and performance, operational planning and team effectiveness. You will learn to manage financial operations, how to monitor and control finances, and how to review and evaluate the effectiveness of financial management processes. You will also learn to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.

The course will teach to manage staff performance, develop key result areas and key performance indicators and standards. You will explore management coaching and feedback and learn how to develop and monitor the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans.

COURSE AGENDA

1

Plan to meet internal and external customer requirements

2

Needs of customers

3

Ensure plans achieve the quality

4

Ensure delivery of quality products and services

5

Deliver products and services

6

Monitor, adjust and review customer service

7

Use resources effectively

8

Plan financial management approaches

9

Access budget/financial plans

10

Prepare contingency plans

11

Implement financial management approaches

12

Access resources and systems

13

Monitor and control finances

14

Review and evaluate financial management processes

15

Data and information on the effectiveness of financial management processes

16

Review and evaluate financial management processes

17

Organise learning to use information or knowledge management system

18

Learning activities

19

Manage use of information or knowledge management system

20

Review use of information or knowledge management system

21

Policies and procedures for the information or knowledge management system

22

Create learning opportunities

23

Identify learning needs and opportunities

24

Training and development specialists

25

Facilitate and promote learning

26

Monitor and improve learning effectiveness

27

Plan continuous improvement systems and processes

28

Participate in decision-making processes

29

Ensure effective mentoring and coaching

30

Sustainable and environmentally friendly work practices

31

Monitor and review performance

32

Technology

33

Improve customer service

34

Provide opportunities for further improvement

35

Allocate work

36

Confirm performance standards

37

Code of conduct

38

Conduct risk analysis

39

Assess performance

40

Provide feedback

41

Manage follow up

42

Develop operational plan

43

Consult with colleagues and specialist resource managers

44

Implement consultation process

45

Plan and manage resource acquisition

46

Organisation’s policies, practices and procedures

47

Monitor and review operations performance

48

Define project

49

Access project scope and other relevant documentation

50

Delegating authority

51

Project parameters

52

Develop project plan

53

Identify project management tools

54

Administer and monitor project

55

Provide support for project team members

56

Maintain required record keeping systems

57

Finalise project

58

Review project

59

Obtain necessary sign-offs

60

Establish team performance plan

61

Develop performance plans

62

Outcomes, outputs, key performance indicators

63

Develop and facilitate team cohesion

64

Facilitate teamwork

65

Liaise with stakeholders

66

Evaluate and take necessary corrective action

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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