The Business Management training course provides the skills and knowledge required to work effectively in business management. In this course, you will learn to manage quality customer service, budgets and financial plans, people and performance, operational planning and team effectiveness. You will learn to manage financial operations, how to monitor and control finances, and how to review and evaluate the effectiveness of financial management processes. You will also learn to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.
The course will teach to manage staff performance, develop key result areas and key performance indicators and standards. You will explore management coaching and feedback and learn how to develop and monitor the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans.