TrueSight Orchestration - Integrating Training Course and Workshop in Bangalore, Mysore, Chennai, Hyderabad, Pune, Mumbai, Delhi, Noida, Gurgaon, Kolkata

The TrueSight Orchestration - Integrating training course guides learners as they discover and cultivate the skills necessary to integrate TrueSight Orchestration with BMC Remedy AR. Learners will explore Remedy incident and change management processes, and use TrueSight Orchestration modules and workflows to automate these processes.

By attending TrueSight Orchestration - Integrating workshop, delegates will learn to:

Describe integration and the benefits of integrating discrete products
Identify types of integration and mechanism involved in integrating products
Describe the various components of BMC Remedy AR System
Configure, Enable and Activate the Remedy Actor and Monitor adapter
Create a New Form in Remedy Developer Studio
Perform Create, Find, Update and Delete operations on Remedy AR System
Identify how and when to use the Integration Mapping Activity
Explain how to use the TSO Incident Management Module to automate the incident management process
Describe the Change Management process and the Change Management cycle
Setup Validation Workflows for Work Order
Illustrate TrueSight Orchestration automation scenario and use case

Knowledge of TrueSight Orchestration - Development, Architecture and Components

Developers & Consultants

Integration Strategy - Philosophy and Overview

Describe integration and the benefits of integrating discrete products
Identify types of integration and mechanism involved in integrating products
Recall integration scenarios and use cases

BMC Remedy AR System Overview

Access BMC Remedy AR System Components
Describe the various components of BMC Remedy AR System
Use Remedy AR System Application

Configuring And Activating Remedy Adapter

Configure, Enable and Activate the Remedy Actor adapter
Configure, Enable and Activate the Remedy Monitor adapter

Remedy AR System Actor Adapter Operations

Create a New Form in Remedy Developer Studio
Perform Create, Find, Update and Delete operations on Remedy AR System using the TSO Actor Adapter
Query Server Info process to retrieve information about the AR System server

Integration Mapping Activity

Use Integration Mapping Activity to create an Incident

Incident Management

Define the Incident Management user scenarios
Describe the steps to create an incident in Remedy
Explain how to use the TSO Incident Management Module to automate the incident management process

Change Management

Describe the Change Management process
Describe the Change Management cycle
Differentiate between the types of changes
Create Change Request using TSO workflows

Work Order Management

Identify the need to Set the Work Order (WO) Version Flag
Describe the Work Order Management Module
Create WO
Search for WO
Relate Change Request and Incident to WO

End To End Use Case

Illustrate TrueSight Orchestration automation scenario and use case

Encarta Labs Advantage

One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
All courses are delivered by Industry Veterans
Get jumpstarted from newbie to production ready in a matter of few days

Trained more than 50,000 Corporate executives across the Globe
All our trainings are conducted in workshop mode with more focus on hands-on sessions

TrueSight Orchestration - Integrating

COURSE AGENDA