The BMC Remedy - Asset Management training course introduces to the functionality of BMC Remedy Asset Management. You will learn to perform various tasks from the perspectives of a configuration administrator, contract manager, software asset manager, approver, and purchasing agent.
By attending BMC Remedy - Asset Management workshop, delegates will learn to:
- Describe Asset Management goals and process
- Describe Asset Management roles and terminology
- Identify the BMC Remedy Asset Management consoles
- Identify various social media integration available for BMC Remedy Asset Management
- Log in to BMC Remedy AR System and navigate the IT Home page and the Asset Console
- Create, search for, and modify Configuration Items (CIs)
- Create contracts, warranties, and leases
- Create and manage software licenses, including how reserve, view, and release licenses
- Describe how to manage license jobs and certificate groups, including information regarding the Advanced Qualification builder for products
- Create and manage configurations
- Create and manage inventory items, including how to reserve, release and view inventory
- Create and approve purchase requisitions
- Receive and return purchased items
- Describe the product ordering feature of the SRM Request Entry console
- Identify the functionality of the Report Console
- View and modify application preferences and user profile
- Create reminders and broadcasts
- User knowledge of Microsoft Windows graphical user interface (GUI)
Administrators, IT Managers, Users