The BMC Track-It - Essentials training course provides a hands-on class for Track-It! technicians and administrators focusing on concepts and capabilities found in the Inventory, Help Desk, Purchasing, Training, Library, and Report Modules.
By attending BMC Track-It - Essentials workshop, delegates will learn to:
- Examine general Track-It! functionality including navigation.
- Examine the Inventory module
- Examine the Software Licenses module
- Examine the Purchasing module
- Examine the Help Desk module
- Examine the Solutions module
- Examine Track-It! Web and Mobile Web
- Examine Self-Service
- Examine the Change Management Module
- Examine the Training Module
- Examine the Library Module
- Examine Information Analysis and Reporting
- Help Desk Technicians