The BMC Helix ITSM - Smart Reporting - Report Designing training course introduces you to deep level customization and design functionality available in BMC Remedy Smart Reporting application. This course primarily focuses on the custom report creation process using a variety of functions. In addition, this course will provide more insights in regard to new functionalities such as Freehand SQL, Subquery and Advanced Authoring. You will gain hands-on experience in designing various types of custom reports using different advanced functionalities.
By attending BMC Helix ITSM - Smart Reporting - Report Designing workshop, delegates will learn to:
- Describe BMC Remedy Smart Reporting
- Name the types of reports which can be created and accessed
- State the features of the Freehand SQL and Advanced Authoring functionalities
- Use Smart Reporting to create a basic Custom report
- Create a Bucket Analysis report
- Modify an existing KPI report
- Create a report using Freehand SQL
- Use Advanced Authoring when creating a report
- Create a report with Union Sub Query
- Knowledge of BMC Helix ITSM - Smart Reporting
BMC Remedy Smart Reporting Administrators (Designers)