BMC Helix ITSM - Asset Management Training Course and Workshop in Bangalore, Mysore, Chennai, Hyderabad, Pune, Mumbai, Delhi, Noida, Gurgaon, Kolkata

The BMC Helix ITSM - Asset Management training course introduces to the Asset Management concepts, features and functionality. You will learn to perform various tasks from the perspectives of a Configuration Administrator, Contract Manager, Software Asset Manager, Approver, and Purchasing Agent.

By attending BMC Helix ITSM - Asset Management workshop, delegates will learn to:

Explain the concepts and features of Asset Management and the processes involved in the Asset lifecycle
Discover the Configuration Management and the procedures for the Best Practice Flow for Configuration Management
Discuss Asset Management permissions and terminology
Describe how to create configuration items (CIs) and configurations
Describe the Software License Management lifecycle and the Software Asset Management (SAM) Console
Discuss the Contract lifecycle and the Contact Console
Introduces the Purchasing process and describes how to use the Purchasing Console
Describe purpose and use of the Approval and Receiving consoles

None

Configuration Administrators, Software Asset Managers, Contract Managers, Purchasing Agents & Approvers

BMC Asset Management: Concepts

Discover the Asset Console and describe its features in Mid Tier and Smart IT Consoles
Explain various processes involved in Asset lifecycle
Describe and create CIs
Identify the different functionalities of Asset Management and Smart IT Consoles
List the Asset Management personas in Smart IT
Describe Smart IT asset types and sub types

BMC Asset Management: For Configuration Administrators

Define the roles and responsibilities of configuration administrator
Explain the different permissions of configuration administrator
Describe the Configuration Management process
Classify various Asset Management procedures
Discover the Asset Console
Identify the features of the Asset Console

BMC Asset Management: For Purchasing Agents

Describe the purchasing lifecycle
Discover how to place an order
Explain the search for a purchase requisition
Discuss how to create a new purchase requisition
Explain the submit purchase requisition for pricing and approval

BMC Asset Management: For Software Asset Managers

Describe the roles and responsibilities of Software Asset Managers
Explain the software license management lifecycle
Explore the SAM Console
Identify license types

BMC Asset Management: For Approvers

Identify the roles and responsibilities of Approvers
Explain the role of Approvers in the process flow for Configuration Management
Discover how to access Approval Central
Discuss various functional areas of Approval Central
Describe how to approve and reject purchase requisitions using Approval Central
Perform email-based approvals

BMC Asset Management: For Contract Managers

Identify roles, responsibilities, and permissions of Contract Managers
Define contract types
Describe contract lifecycle
Discover Contract Console

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BMC Helix ITSM - Asset Management