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BMC Helix ITSM - Asset Management

( Duration: 1 Day )

The BMC Helix ITSM - Asset Management training course introduces to the Asset Management concepts, features and functionality. You will learn to perform various tasks from the perspectives of a Configuration Administrator, Contract Manager, Software Asset Manager, Approver, and Purchasing Agent.

By attending BMC Helix ITSM - Asset Management workshop, delegates will learn to:

  • Explain the concepts and features of Asset Management and the processes involved in the Asset lifecycle
  • Discover the Configuration Management and the procedures for the Best Practice Flow for Configuration Management
  • Discuss Asset Management permissions and terminology
  • Describe how to create configuration items (CIs) and configurations
  • Describe the Software License Management lifecycle and the Software Asset Management (SAM) Console
  • Discuss the Contract lifecycle and the Contact Console
  • Introduces the Purchasing process and describes how to use the Purchasing Console
  • Describe purpose and use of the Approval and Receiving consoles

  • None

Configuration Administrators, Software Asset Managers, Contract Managers, Purchasing Agents & Approvers



BMC Asset Management: Concepts

  • Discover the Asset Console and describe its features in Mid Tier and Smart IT Consoles
  • Explain various processes involved in Asset lifecycle
  • Describe and create CIs
  • Identify the different functionalities of Asset Management and Smart IT Consoles
  • List the Asset Management personas in Smart IT
  • Describe Smart IT asset types and sub types

BMC Asset Management: For Configuration Administrators

  • Define the roles and responsibilities of configuration administrator
  • Explain the different permissions of configuration administrator
  • Describe the Configuration Management process
  • Classify various Asset Management procedures
  • Discover the Asset Console
  • Identify the features of the Asset Console

BMC Asset Management: For Purchasing Agents

  • Describe the purchasing lifecycle
  • Discover how to place an order
  • Explain the search for a purchase requisition
  • Discuss how to create a new purchase requisition
  • Explain the submit purchase requisition for pricing and approval

BMC Asset Management: For Software Asset Managers

  • Describe the roles and responsibilities of Software Asset Managers
  • Explain the software license management lifecycle
  • Explore the SAM Console
  • Identify license types

BMC Asset Management: For Approvers

  • Identify the roles and responsibilities of Approvers
  • Explain the role of Approvers in the process flow for Configuration Management
  • Discover how to access Approval Central
  • Discuss various functional areas of Approval Central
  • Describe how to approve and reject purchase requisitions using Approval Central
  • Perform email-based approvals

BMC Asset Management: For Contract Managers

  • Identify roles, responsibilities, and permissions of Contract Managers
  • Define contract types
  • Describe contract lifecycle
  • Discover Contract Console

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

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Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.