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macOS Support Essentials - Big Sur (11)

( Duration: 3 Days )

This macOS Support Essentials - Big Sur (11) training course provides with a knowledge which describes the best ways to support macOS Big Sur users.

By attending macOS Support Essentials - Big Sur (11) workshop, delegates will learn to:

  • Use macOS Big Sur tools and resources to troubleshoot macOS Big Sur
  • Use macOS Big Sur features and functionality, including how to find more information
  • Prepare for Apple Certified Support Professional (ACSP) 11 certification

  • macOS knowledge
  • Basic computer navigation skills

The macOS Support Essentials - Big Sur (11) class is ideal for:

  • Anyone who needs to support, troubleshoot, or optimize macOS Big Sur, such as IT professionals, technicians, help desk specialists, and ardent Mac users.
  • Who manage computer networks or computer labs that run macOS
  • Who support Mac users
  • Regular Mac users



Installation and Configuration

  • Introduction to macOS
  • Update, Upgrade, or Reinstall macOS
  • Set Up and Configure macOS
  • Use the Command Line
  • Use macOS Recovery
  • Update macOS

User Accounts

  • Manage User Accounts
  • Manage User Home Folders
  • Manage Security and Privacy
  • Manage Password Changes

File Systems

  • Manage File Systems and Storage
  • Manage FileVault
  • Manage Permissions and Sharing
  • Use Hidden Items, Shortcuts, and File Archives

Data Management

  • Manage System Resources
  • Use Metadata, Spotlight, and Siri
  • Manage Time Machine

Apps and Processes

  • Install Apps
  • Manage Files
  • Manage and Troubleshoot Apps

Network Configuration

  • Manage Basic Network Settings
  • Manage Advanced Network Settings
  • Troubleshoot Network Issues

Network Services

  • Manage Network Services
  • Manage Host Sharing and Personal Firewall
  • Discuss the vRealize Operations Cloud onboarding page
  • Add cloud accounts
  • Monitor the health of a vRealize Operations cluster

System Management

  • Troubleshoot Peripherals
  • Manage Printers and Scanners
  • Troubleshoot Start-up and System Issues

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

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Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.