This Mac OS X - Yosemite Essentials training course is intended for those new to Mac OS X or who need to prepare for the Mac OS X Support Essentials course or other technical Mac OS X training courses. Delegates will learn the foundations of Mac OS X, with topics ranging from efficient window and application management to system customization. They will also learn how to configure user accounts and manage files.
Mac OS X - Yosemite Server Essentials training course is designed to give technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses Mac OS X Server. They learn how to install and configure Mac OS X Server to provide network-based services, such as file sharing, authentication, and printing. Tools for efficiently managing and deploying Mac OS X and software updates are also covered.
In Mac OS X - Yosemite Support Essentials training course, you will learn about troubleshooting on OS X Yosemite. They will tour the breadth of OS X Yosemite and the best methods for effectively supporting users of OS X Yosemite systems.
- The features of Mac OS X Server v10.10
- How to configure essential services on Mac OS X Server
- How to use Mac OS X Server tools to monitor and troubleshoot services
- Effective use of Mac OS X Server to manage a small network of Macintosh computers and users
- How to manage access to files and services
- How to prepare for Apple Certified Technical Coordinator certification
- The troubleshooting process and how to use tools and resources
- Features and functionality of OS X Yosemite, including how to find more information
- Practical working knowledge of computers
- Understanding of Mac OS X
- Experience with Mac OS X in a network environment & basic troubleshooting experience
- Knowledge of OS X and basic computer navigation
For Mac OS X - Yosemite Essentials course, individuals new to the Mac OS X platform who need to obtain the skills to support other Mac OS X users including:
- Entry-level IT personnel in businesses that use Mac OS X systems
- Service technicians who support Mac OS X customers
- Technical coordinators or power users who manage networks of Mac OS X systems for their organization
For Mac OS X - Yosemite Server Essentials course, individuals who implement and maintain networks using Mac OS X Server including:
- Help desk specialists
- Technical coordinators
- Entry-level system administrators
For Mac OS X - Yosemite Support Essentials course
- Help desk specialists, technical coordinators, service technicians, and others who support Mac users
- Technical support personnel in businesses that use Mac computers
- Technical coordinators or power users who manage networks of computers running OS X - such as teachers and technology specialists who manage networks or computer labs