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Mac OS X - Yosemite

This Mac OS X - Yosemite Essentials training course is intended for those new to Mac OS X or who need to prepare for the Mac OS X Support Essentials course or other technical Mac OS X training courses. Delegates will learn the foundations of Mac OS X, with topics ranging from efficient window and application management to system customization. They will also learn how to configure user accounts and manage files.

Mac OS X - Yosemite Server Essentials training course is designed to give technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses Mac OS X Server. They learn how to install and configure Mac OS X Server to provide network-based services, such as file sharing, authentication, and printing. Tools for efficiently managing and deploying Mac OS X and software updates are also covered.

In Mac OS X - Yosemite Support Essentials training course, you will learn about troubleshooting on OS X Yosemite. They will tour the breadth of OS X Yosemite and the best methods for effectively supporting users of OS X Yosemite systems.

In Mac OS X - Yosemite Server Essentials workshop, delegates will learn:
  • The features of Mac OS X Server v10.10
  • How to configure essential services on Mac OS X Server
  • How to use Mac OS X Server tools to monitor and troubleshoot services
  • Effective use of Mac OS X Server to manage a small network of Macintosh computers and users
  • How to manage access to files and services
  • How to prepare for Apple Certified Technical Coordinator certification
In Mac OS X - Yosemite Support Essentials workshop, delegates will learn:
  • The troubleshooting process and how to use tools and resources
  • Features and functionality of OS X Yosemite, including how to find more information

Mac OS X - Yosemite Essentials
  • Practical working knowledge of computers
Mac OS X - Yosemite Server Essentials
  • Understanding of Mac OS X
  • Experience with Mac OS X in a network environment & basic troubleshooting experience
Mac OS X - Yosemite Support Essentials
  • Knowledge of OS X and basic computer navigation

For Mac OS X - Yosemite Essentials course, individuals new to the Mac OS X platform who need to obtain the skills to support other Mac OS X users including:

  • Entry-level IT personnel in businesses that use Mac OS X systems
  • Service technicians who support Mac OS X customers
  • Technical coordinators or power users who manage networks of Mac OS X systems for their organization

For Mac OS X - Yosemite Server Essentials course, individuals who implement and maintain networks using Mac OS X Server including:

  • Help desk specialists
  • Technical coordinators
  • Entry-level system administrators

For Mac OS X - Yosemite Support Essentials course

  • Help desk specialists, technical coordinators, service technicians, and others who support Mac users
  • Technical support personnel in businesses that use Mac computers
  • Technical coordinators or power users who manage networks of computers running OS X - such as teachers and technology specialists who manage networks or computer labs


Mac OS X - Yosemite Essentials
(Duration : 1 Day)


Mac OS X user interface


Mac OS X basics


Customize system-wide preferences and user preferences


Using the Mac OS X help system


How common applications integrate with each other


Managing multiple applications and multiple windows within applications


Dashboard and Automator


Basic principles of file sharing and working with multiple users

Mac OS X - Yosemite Server Essentials
(Duration : 3 Days)


Configuring and Monitoring OS X Server

  • Installing OS X Server
  • Providing DNS
  • Exploring the Server App
  • Configuring SSL Certificates
  • Using Status and Notifications
  • Backing Up OS X Server

Configuring Accounts

  • Managing Local Users
  • Configuring Open Directory Services
  • Managing Local Network Accounts

Managing Devices and Configuration Profiles

  • Configuring OS X Server to Provide Device Management
  • Managing with Profile Manager
  • Configuring the File Sharing Service
  • Understanding File Access

Implementing Deployment Solutions

  • Leveraging NetInstall
  • Caching Content from Apple
  • Implementing Software Update Service

Providing Network Services

  • Offering Time Machine Network Backup
  • Providing Security via the VPN Service
  • Understanding DHCP
  • Hosting Websites
  • Providing Mail Services
  • Configuring the Wiki Services
  • Implementing Calendar Service
  • Providing Message Service
  • Managing Contacts Service

Mac OS X - Yosemite Support Essentials
(Duration : 3 Days)


Installation and Configuration

  • Install OS X Yosemite
  • Setup and configuration
  • OS X recovery
  • OS X software updates

User Accounts

  • User accounts
  • User home folders
  • System security
  • Keychain management

File Systems

  • File systems and storage
  • FileVault 2
  • Permissions and sharing
  • File system troubleshooting

Data Management

  • Hidden items and shortcuts
  • System resources
  • Metadata and spotlight
  • File archives
  • Time machine

Applications and Processes

  • Application installation
  • Document management
  • Application management and troubleshooting

Network configuration

  • Network essentials
  • Advanced network configuratio
  • Network troubleshooting

Network Services

  • Network services
  • Host sharing and personal firewall

System Management

  • Peripherals and drivers
  • Print and scan
  • System troubleshooting

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

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