This macOS Support Essentials - Catalina (10.15) training course teaches the best ways to support macOS Catalina users. The course includes lectures, demonstrations, group discussions and hands on exercises that provide real world experience.
By attending macOS Support Essentials - Catalina (10.15) workshop, delegates will learn:
- To use macOS Catalina tools and resources to troubleshoot macOS Catalina.
- macOS Catalina features and functionality, including how to find more information.
- To prepare for Apple Certified Support Professional (ACSP) 10.15 certification.
- macOS familiarity.
- Basic computer navigation skills.
- Personnel who manage computer networks or computer labs that run macOS.
- Personnel who support Mac users.